Shipping & Returns
How long will it take to receive my US orders?
All domestic orders within the US generally takes 4-8 full business days, and the final delivery will be made to your mailbox or doorstep. Expedited shipping takes about 1-3 full business days from the time you place your order. Once you receive your initial shipping confirmation email, our next step is authorizing fulfillment, please allow 24 hours to fully process your order.
How long will it take to receive my international orders?
International orders, depending on location, generally takes 3-14 business days. Your shipment may take longer when going through customs, depending on your country’s policies. We do not control customs fees or policies and our shipping does not cover these fees.
Honey Badger is not responsible for any packages once they are in the hands of our third party shipping providers. For stolen/lost packages, packages sent to the wrong address, please reach out to customer service at email@example.com.
How do returns and exchanges work?
Our policy lasts 30 days. If 30 days have gone by from the day your package was delivered, unfortunately, we can't offer you a refund/exchange.
- Please return the item in the condition it was packaged and sent.
- Please provide proof of purchase either via digital or printed copy.
- It may take up to 7 business days for returns to be processed.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. If you haven’t received a refund yet, first check your bank account again. Then contact your processing company, it may take some time before your refund is officially posted (1-5 business days). Next contact your bank. There is often some processing time before a refund is posted.
If taken all the steps and you still have not received your refund, please reach out to customer service at firstname.lastname@example.org.
Please send all returns, with the packing slip/order number included, to:
3005 S Lamar Blvd
Ste D109 #145
Austin, TX 78704
If you need to exchange for any reason, please return your item per our refund policy above and include exchange instructions/order number with the return. We do not offer exchanges on out of stock items, if the item is out of stock, then we will refund the item returned. If your item is damaged, please contact our support for assistance.
If you return an item, shipping cost is not refunded. We do not accept returns or exchanges after 30 days.
Incorrect Item Received
If we made a mistake with your order, then please email us through the contact us a email@example.com with proof of purchase.
When will products be restocked?
We are a growing company and at times we cannot predict when or if products will be restocked. Thank you for your understanding.
Does Honey Bagder sell items at wholesale?
We do not offer items for wholesale or bulk sale. For all inquiries please contact firstname.lastname@example.org.